You’ll discover all the hotels, restaurants and spas where you can accumulate and redeem your points, see your booking history and check the status of your account, among many other things.
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0 800 102 61 91UK Free
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800 141 734Italy Free
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0034 971 92 64 86Other countries Europe Free
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800 990 1234Mexico Free
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1 888 660 90 70USA Free
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1 866 778 9077Canada Free
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0052 984 873 48 25Other countries
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1 849 937 08 17Dominican Republic Free
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+55 7 140 40 41 15Brazil
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0800 3458102Argentina Free
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800 914591Chile Free
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01800 5184354Colombia Free
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+1 844 411 00 77Jamaica Free
Because you deserve the best, we’ve redesigned Palladium Rewards especially for you.
Discover all the program’s new features and get ready for an unforgettable experience in our hotels, restaurants and spas with Palladium Rewards.
- Follower
- Promoter
- Lover
- Fan
New private area on the website
We’re bringing you a new private area with a new way of telling you about your benefits:
More attractive, more straightforward, more accessible
We want to make life easy for you! That’s why we’ve improved our rules to suit you better:
We’ve extended the expiry date of your basic Rewards points from 12 to 18 months so you’ll never miss out on the opportunity to enjoy them.
As few as 15,000 Elite points will get you to PROMOTER level. We recognize your effort and we want to give you a head start so that you can enjoy more benefits.
More guaranteed discounts, more exclusive promotions
Because if you’re a Palladium Rewards member, you’ll always get more. We want you to enjoy even more without limits and get more for less:
Book your stay through the Palladium Hotel Group website or our Call Center and you’ll benefit from a guaranteed 5% discount on all your bookings.
Access promotions before anyone else can, enjoy them for longer, and benefit from discounts of up to 20% simply for being a Palladium Rewards member.
Enjoy a 10% discount on all the extra services offered by our hotels: room upgrade, room service, etc. And, of course, on everything you eat or drink in those restaurants and bars participating in the program —and you don’t even need to be staying at the hotel!
Gift points
Your loyalty deserves to be rewarded. That’s why we have lots of points rewards waiting for you – discover them all!
We reward your desire to advance within the program. You’ll receive 15,000 Elite and Rewards points (=60€/$) just for reaching LOVER level – ready to be redeemed on your next stay.
And the further you advance in the program, the more we reward you! We welcome you to the FAN level with 25,000 Elite and Rewards points (=100€/$) ready to be redeemed, so you can celebrate with us when you reach the highest level within the program.
We’re now giving you two types of Rewards points. Firstly, Basic Points, which are those that you accumulate from your accommodation bookings and from your consumption in restaurants and spas. These won’t expire while you are still active in the program. Then, there are Promotional Points, which are those that you accumulate as extras through our promotions. These will have a different expiry date depending on each campaign.
More exclusive benefits
We want you to feel special and enjoy exclusivity in every aspect of your stay:
Make all your stays special by pampering yourself with a circuit in one of our spas – you’ll have a unique experience to relax body and mind, at no cost to you.